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AI + Content Marketing = The Future of 2021
The fact of the matter is AI is here and a part of our everyday lives. While it may be a little natural to worry that AI will continue to…
Chatbot Trends to Follow in 2021
The chatbot market size is projected to grow to $9.4 billion by 2024. Why? For numerous reasons, but most likely because companies are recognizing the multitude of benefits chatbots offer.…
16 KPIs to Measure Chatbot Effectiveness
According to industry research, 85% of customer interaction will be handled without human agents by 2021 -- which, if you haven’t noticed, is next month. Crazy, we know! One of…