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3 Highly Effective Ways to Build Trust With Customers
What’s in this article: A list of actions that create trust in your brand over time It may take time to implement the examples in this list, but it’ll help…
Get More from Your Rewards Program
What’s in this article: If you want to turn your customers into brand ambassadors, give them a reason to be excited about your company — like rewards Customer reward programs…
3 Ways to Improve Your Brand’s Customer Service
What’s in this article: If you’re struggling to retain customers after the initial acquisition, it might be time to examine your customer service policies and find areas for improvement Take…
Food for Thought: A Year Into COVID, What Defined Marketing Success for QSR Brands?
Mid-March 2020, one year ago, was basically the last time we could dine out – without considering the odds of a global pandemic shuffling all our plans. Oh, how little…
What Marketers Can Learn From 2020’s Brand Loyalty Leaders
What’s in this article: Brand Keys has identified several interesting trends, some of which could only have happened in 2020. Streaming services like Netflix and Amazon drive higher loyalty than…
IKEA’s Black Friday Sells Sustainability
If you have IKEA furniture that you’ve grown tired of, you now have an alternative beyond posting it on Craig’s List or dumping it. So long as you live in…