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5 Core CRM Values Every Brand Needs to Follow
Many brands fall short when it comes to delivering top value to their customers. Chico’s FAS, the American women’s clothing and accessories retailer, is not on that list of brands.…
2020 Was the Year of The QR Code
Did you know that QR stands for quick response? Most people don’t think of that and didn’t think much of those symbols meant to be scanned by phones to access…
From Shipageddon To the Returnageddon
Last month, we gathered some last-minute quotes and stats around the projections for the busiest holiday shopping season ever. So, now’s the time to follow up and determine if the…
Express: Expressing CRM Best Practices?
Welcome to episode 32 of PostFunnel’s Seven CRM Commandments series, where we get to the American fashion retailer Express. So, is the Columbus, Ohio-based workwear retailer treating customers with CRM’s…
Big Names Among the Latest Retailers to Join the 15 Percent Pledge
In June, Canadian fashion designer, Aurora James started the 15% Pledge movement that promotes racial justice and social equality by urging companies to commit 15% of their shelf space to…