Category: D&I

B2CRM News

The “Black Doll Test” Goes to Target

Target recently partnered with blogger and social media influencer, Glo Atanmo, to become an ally to the Black Community by sharing her perspective of the world with customers.

To spark the conversation, Target asked in an Instagram post, “Do your kids own Black dolls?”


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The idea behind it is that Black dolls don’t have to be just for Black children and Target is encouraging customers to diversify their children’s toy selection by representing dolls of color.

Perhaps influenced by “The Doll Test,” which has been conducted a number of times since the 1940s where young children are asked a series of questions to identify the race of the doll and its associated characteristics.

In each experiment, the majority of children associated the White doll with the positive attributes and preferred it over the Black doll – proving that racial stereotypes exist even among children.

Fast-forward to nearly 2021, Target is setting goals and a strategy to change this by calling for diversity and inclusion (D&I), changing the landscape of major organizations across numerous industries.

The retailer goes on to explain in the Instagram post that parents must influence their children to play with Black Dolls, asking whether customers have ever considered purchasing colored dolls.

“Everything you buy for your kids could turn into a teaching moment,” said Glo Atanmo.

“It’s important for kids of all colors to have dolls and toys that accurately represent the diversity of the society and world we live in.”

Target also offers customers the ability to customize and design the perfect playtime pal that’s “just like me” with the option to choose everything from hair, eye, and skin color of the doll.

To further show its support and fight for racial equality among its workforce, Target has announced its role as a founding member of OneTen – a coalition of 37 companies combining forces to train, hire and advance 1 million Black Americans over the next decade.

“At Target, we believe that diverse and inclusive teams are the most successful. We’ve had ambitious diversity and inclusion goals for many years, which help us recruit diverse talent and create an equitable experience for the hundreds of thousands of team members who work for Target,” says Target chairman and CEO Brian Cornell.

“We also committed this fall to increase our representation of Black team members by 20 percent over the next three years. Our work as a founding member of OneTen will support that commitment by creating opportunities across our company that don’t require a college degree to build a career at Target.”

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B2CRM News

8 Examples of what Diversity and Inclusion Can Mean…

Now more than ever before, brands are taking the pledge to integrate diversity and inclusion (D&I) into their workforce, product offering, and marketing campaigns to show a full representation of age, sex, race, size – as expected by customers.

And while countless brands already realized the much-needed change, a few always manage to catch more headlines. Here are eight broad and timely examples of brands doing the D&I thing that will explain how all-encompassing it all is.

Become the best CRMer you can:
CRM Hack: measuring the right marketing campaign KPIs
How To: use loyalty data to power retention and reactivation
See how brands take their email deliverability to the max
Get inspired: great sports betting campaigns to follow

Best Buy

Just this week, we told you here on PostFunnel how Best Buy has pledged over $44 Million towards a 5-year plan and has publicly committed to doing better. Check it out to see what a genuine commitment from a brand looks like.


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The social media platform has undertaken a significant reassessment of its internal approach, teaming up with NAACP to establish a new advisory council to guide its internal policy direction.

“As part of an ongoing commitment to create a safe and equitable workplace, Pinterest announced today the formation of a new Inclusion Advisory Council in partnership with the NAACP. This external council will bring influential voices together to guide the company on its journey to foster a culture where all can thrive and are valued for their unique perspectives,” the company explained.

H&M, Miss Selfridge, Shein

PostFunnel also recently covered how smart brands have started to #CommitToChange, with H&M leading the way by offering customers clothing that ranges between XL and 4XL. Miss Selfridge and Shein are among other fashion eCommerce platforms committed to showing a full representation of all body types and races – being inclusive to all.


Paying off for lululemon, which then announced that it has started expanding the sizes of the workout gear it sells, was an increase in sales of 22% last quarter in women garments, reaching pre-COVID-19 growth levels.

“No other high-end brand has offerings that can be worn by so many,” Sam Poser a Susquehanna Financial Group analyst wrote. “Lululemon continues to attract more customers to the brand, retain its existing customers, and take market share during the pandemic.”

What’s more, lululemon has an entire D&I webpage on their site dedicated to addressing this issue.

Atlanta’s Marketing Community

The AMC has taken the pledge to acknowledge the disparity in the advertising and marketing industry across the entire state.

“The pledge is an effort to challenge the Atlanta advertising and marketing community to match the diversity of their team to that of Atlanta by 2030,” said Tawanda Carlton, an account executive at already-pledged agency Media Frenzy Global.

Cleveland’s Baseball Team

This past summer, amid BLM protest, numerous brands started answering to the call for change by removing stereotypes and racism in their names, taglines, and logos. Aunt Jemima, Uncle Ben’s, and Lady A are just a few that already took action. Even Washington’s professional football team is no longer called Redskins.

Now, after a months-long process of consulting with stakeholders, the Cleveland sports team plans to drop the word “Indians” following the 2021 season.

“As a result of that process, we have decided to move forward with changing the current team name and determining a new, non-Native American based name for the franchise,” the club said in a statement.

Has your brand thought much about D&I? If you answered, “not yet,” now is the time to put your D&I efforts into motion as it’s clear that customers worldwide are expecting it.


The post 8 Examples of what Diversity and Inclusion Can Mean for Brands appeared first on Post Funnel.

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