Everyone was excited for a return to in-person for MozCon 2022, bringing back the impromptu conversations and networking we missed in recent years. Members of Portentโs organic team โ Evan Hall, Josรฉ Fausto Martinez, Leo Staten, Tammy Yu, and I โ attended three days of exciting, innovative sessions for search marketers. Here are our favorite takeaways.
Moneyball is the Future of SEO
Presented by: Will Critchlow, SearchPilot
See Willโs presentation deck
Recapped by Leo Staten
Will Critchlow explained the concept of applying advanced analytics to SEO using basketball as a framework. Recently, the game has changed. Teams are using data to gain a deeper understanding of the risk/reward of various shots.
Will stresses that testing is crucial to running successful campaigns in SEO, and an unsuccessful test is just as helpful in terms of insight as a winning one.
Will showed the crowd a heatmap (a la Hotjar) of the most commonly taken shots in basketballโboth from last season and one from two decades ago. There were a few main areas of the court highlighted on both, although players take shots from fewer different locations in the contemporary game.
This is because theyโve determined analytically that the midrange shotโbetween the free throw line and the three-point lineโis not a winning prospect. The three-pointer is only slightly less accurate and worth 50% more; therefore, the midrange shot is not worth it in terms of risk versus reward.
Will reminds us that weโve never had access to so much data in so much granularity before and that heโs utterly confident that this data will continue to evolve the SEO landscapeโjust how complex data analytics have done for the game of basketball. Rigorously and frequently testing the site youโre working on is a crucial due diligence step and our responsibility as SEOs.
In Willโs analogy, layups are winning tests, and three-pointers are new site pages and contentโriskier and less proven but potentially worth more and worthwhile. And, of course, their efficacy will be measured throughโyou guessed itโmore testing.
My most actionable takeaway
Detailed analytical testing is not a luxury; itโs a responsibility and is crucial to creating and maintaining a competitive advantage.
More Than Pageviews: Evaluating Content Success & Correcting Content Failure
Presented by: Dana DiTomaso, Kickpoint
See Danaโs presentation deck
Recapped by Tammy Yu
Spoiler alert: content success is more than just pageviews. As SEOs and marketers, we focus on getting users to the page but rarely ensure our visitors are happy once they arrive.
Dana DiTomaso shared some questions to help you move towards a more meaningful evaluation of content success for your users and stakeholders:
1. How many of your visitors are tab hoarders?
The visitor is a tab hoarder if the navigation is reloaded in an existing tab. Using Simo Ahavaโs web browser API, you can connect it to your Google Analytics and understand the percentage of pageviews that came from tab hoarders.
2. Do your reports include long-term or only short-term data?
For example, when reporting on top-performing pages, most marketers focus on top pages by month or quarter. Consider top pages since the website launched. By not including long-term data, โyouโre missing out on the quiet performers who, day after day, are bringing in consistent traffic to your website.โ
Another example Dana mentioned was to look at daily pageviews. Although a page may not be the top performing page by month or quarter, it may be a newer page that attracts more daily pageviews.
3. Did your users actually read your content?
When determining whether a user has read your content, what criteria do you consider?
Kickpoint has a content consumption Google Tag Manager recipe that considers word count, the time it takes to read that word count, and scroll tracking to an โendpointโ in the content. If a visitorโs time on the page exceeds reading time and theyโve scrolled to the endpoint, then the content was successfully consumed.
4. Could the visitor actually complete the action you wanted them to do?
Consider the goal for each page and where on the page users can actually take action.
For example, if the pageโs goal is for users to sign up for a service, consider whether thereโs even a CTA on the page? Is the CTA buried?
5. What is the point of a page?
When building out reports, only report on the relevant pages. Otherwise, itโs just noise.
For every page on the site, consider categorizing each page by the job to be done (JTBD). Examples:
- Navigation
- Content Consumption
- Contact
For example, donโt include the homepage if the JTBD is to fill out a contact form. The homepage is supposed to help users navigate to a different page; itโs not a page meant to be read (content consumption) or used for contact form fills. Including a homepage in a contact form fills report will likely show a much lower conversion rate.
My most actionable takeaway
Consider the goals most important to your business and focus only on thatโanything else is just noise and has the potential to cause doubt and distractions.
Advanced On-Page Optimization
Presented by: Chris Long, Go Fish Digital
See Chrisโ presentation deck
Recapped by Evan Hall
Chris Long addressed a problem every SEO has encountered at some point: how do you improve the rankings for a page after youโve reviewed it multiple times and placed keywords everywhere appropriate? His answer hit upon several topics other presenters brought up.
Google announced its Knowledge Graph back in 2012, and its motto for the technology was โthings, not strings.โ We have to take this seriously if weโre going to keep up with future algorithm updates.
So which things, or โentities,โ do we need to talk about on the page? Chris recommended using the IBM Watson Alchemy API to analyze the text of competing pages. There are similar tools out there. Lily Ray recommended using Diffbot. We built a front-end interface for Googleโs Cloud Natural Language API that we use internally at Portent. So far, there isnโt a ready-made commercial tool suitable for marketers that does this.
They all perform the same function: extract entities of text. Using these, we can extract the entities from the text of our competitorsโ pages and see which ones we need to add to ours โ a similar process to doing a content gap analysis task by hand.
We can also improve the content of a page by building more expertise into it. Many queries deserve an expert opinion, so find an expert to write it, display that authorโs expertise in an author bio, and have that author write about related topics on the site and elsewhere. This is a pretty standard recommendation now.
Why have an expert write content though? Remember the earlier recommendation to fill entity gaps? An expert will naturally talk about the right entities in their content, and they would probably know how a list of missing entities should fit together.
Another thing an expert will naturally bring to content is extra information. Merely closing the entity or topic gap with competitors will make Googleโs results very repetitive. Google filed a patent for computing information gain scores, which indicates they are looking into the problem. An expert author can accomplish two things to help you rank: fully address the userโs query and provide additional information a non-expert wouldnโt have.
That additional information could be in the form of original research, cited sources, and links to relevant content.
Chris also talked about how vital fresh information is. Travis McKnight, our Senior Content Strategist, recently published a study on the ranking impact of doing freshness updates to content. Both Travis and Chris found positive results from updating content.
My most actionable takeaway
Chris suggests doing one content freshness update based on missing entities by an expert as a test and evaluating the results. Then youโll have enough information to decide whether itโs worth continuing.
Things I Learned from Sales Teams that Every SEO Should Know
Presented by: Petra Kis-Heczegh, Yext
See Petraโs presentation deck
Recapped by Josรฉ Fausto Martinez
Navigating โbuy-in-landโ is difficult, but Petraโs advice helps SEOs take control over that adventure. Petraโs presentation defines an Organizational Maturity Graph for SEO as multidimensional because it requires growing and nurturing.
My favorite part is what she called the โbuy-in-ish cycle,โ made up of fake buy-in, half results, and lack of proof. This cycle applies to both agencies and in-house teams. In this presentation, I learned how to flip that cycle and convert it into a โbought-in cycleโ of real buy-in, results that meet expectations, and success stories.
Hereโs what I learned on how to get a bought-in cycle.
- Be skeptical of a โyesโ because it can be said without commitment. Go for the โyesโ that includes commitment.
- Remember that decision-makers are human. They are not strictly rational, so as SEOs, we need to focus on making them feel comfortable about the uncomfortable.
- Learn to tell a good story that focuses on the outcome. You want to speak the stakeholderโs language.
- When prioritizing, include probability and remember that โif everything is important, then nothing is.โ
My most actionable takeaway
Always ask questions that clarify objections because it will also help get your audience involved. Having them involved is one way of many to create a โbought-in-cycle.โ
Why Real Expertise is the Most Important Ranking Factor of Them All
Presented by: Lily Ray, Amsive Digitial
See Lilyโs presentation deck
Recapped by Kat Shereko
EAT ranking factors โ Expertise, Authoritativeness, and Trust โ have been top of mind for many SEOs. And while, when done well, all three factors can help bolster organic rankings, Lily Ray argues that โExpertiseโ is the ranking factor we need to pay close attention to.
In the early days, addressing expertise was as simple as creating an author bio or including an in-text mention that someone with a Ph.D. reviewed the content. Today, Google knows better. It uses entities to make sense of the authorโs bio, draw connections, and determine if the information is real or fake.
Curious to know how Google is interpreting your author bios or even your โAbout Usโ page? Lily recommends checking out Diffbot Natural Language API. Hereโs an example of what this looks like with my bio:
So what do websites with stellar โexpertiseโ have in common? Glad you asked! Here are some of Lilyโs findings from her studies.
Winning โExpertiseโ websites:
- focus on one niche
- have robust โAbout Me/Usโ pages
- write content in the first person
- are transparent about their authors
- back up expertise with evidence (e.g., data, research, etc.)
- are linked to as a primary source
- offer objective advice without pushing their products
- demonstrate proof when product testing (e.g., detailed product reviews, images/video content)
Examples of websites that show their expertise:
- Smithโs Pest Management โ pest control service
- Mind Body Green โ health and wellness
- Renee Roaming โ travel blog
- Carolina Honeybees โ personal bee blog
- RetroFoam โ home insulation service
- Bob Vila โ home improvement blog
My most actionable takeaway
Google uses EAT to evaluate content, authors, and websites. To achieve optimal SEO performance, adding โEAT elements,โ such as author bios, is not enough. If you want your site to win, take the time to develop content that displays your expertise in the subject matter.
Final Thoughts
Thatโs a wrap! Those were our top takeaways from MozCon 2022. Our team is invigorated and excited to apply the new skills and ideas they learned to our client projects.
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