The Ultimate Beginnerโ€™s Guide to CRM

Letโ€™s get down to the basics: what exactly is a CRM system, and why the heck would you want one? Do you remember anyoneโ€™s phone number by heart, nowadays? I only know my own. Imagine having to not only manage phone numbers, but also email addresses, customer data, engagement histories, and business insights without the [โ€ฆ]

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